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Our Customer Service Center is open from 6 a. HST, 7 days a week. You can check your balance, hear your latest transactions, and more with our automated Bankoh by Phone system or by using our online banking, mobile banking app and ATM options for many other banking services.

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Call our customer service center at or toll-free at for your and INT tax form information. Reorder checks online. Use any of the following methods to report an unauthorized transaction for ACH or debit card transactions. In Hawaii: Call our customer service center at If you require the use of a telephone for the hearing impaired TTYdial Mainland and Canada: Call our customer service center toll-free at In Guam and Saipan: Call our customer service center toll-free at In Palau: BoxHonolulu, HI BoxKoror, Republic of Palau, We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared.

Please provide us the following information:. We will investigate your complaint and correct any errors promptly. If we take more than 10 business days to do this, we may provisionally credit your for the amount in question so that you will have the use of the money during the time it takes to complete our investigation. A written statement may be required from you within this 10 business-day period in order to credit your. The sample graphic below shows where the Bank of Hawaii routing can also be found on your checks.

Mainland and Canada In Guam and Saipan Did you know you can reach support through live chat with the Bank of Hawaii mobile app? Live chat is available daily, 8 a. HST, excluding holidays. Do you know an outstanding Bank of Hawaii employee?

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If so, we would like to hear about it. App Store is a service mark of Apple Inc. Android TM is a trademark of Google Inc. Learn more about our Security Policy. We use cookies to improve your experience on our site, show you personalized content, and analyze our traffic. Links to other sites are provided as a service to you by Bank of Hawaii. These other sites are neither owned nor maintained by Bank of Hawaii. Return To BOH. Log In. Customer Service How may we help you today?

Economic Impact Payments We are experiencing high call volumes and long wait times related to the second Economic Impact Payments.

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For fastest service, please check the status of your payment by visiting IRS. To see if you have received a payment, the easiest way to confirm if your Economic Impact Payment was deposited is to check your balance using e-Bankoh Online Banking or the Bank of Hawaii Mobile App.

Check status. Learn more. Bankoh by Phone Call Activate your card Call now. Mail your PIN Call now. Reactivate your card Call now.

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Set travel notifications Call now. support. management Access your activity: e-Bankoh users: to e-Bankoh All other users: Call our customer service center at or toll-free at Check your balance: e-Bankoh users: to e-Bankoh All other users: Call our customer service center at or toll-free at Receive fee and rate information: Call our customer service center at or toll-free at Find a branch. Automatically pay your bills e.

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Transfer money between s: e-Bankoh users: to e-Bankoh All other users: Find a branch View or order monthly statements: e-Bankoh users: to e-Bankoh All other users: Complete our online request form: Personal Business or Call our customer service center: Toll-free: Find a branch.

Reordering checks: If you need to reorder checks, you can do it quickly and securely online if you have placed an order within the past 48 months. If you have not placed an order within the past 48 months or if your name or address has changed, please visit a Bank of Hawaii branch.

Reorder checks online Verifying if your checks have cleared: e-Bankoh users: to e-Bankoh All other users: Complete an online request form: Personal Business Call our customer service center at or toll-free at Find a branch. Call us at: In Hawaii: Call our customer service center at Please provide us the following information: Your name and Describe the error or transfer you are questioning and explain as clearly as you can why you believe there is an error or why you need more information Date and dollar amount of the suspected error We will investigate your complaint and correct any errors promptly.

Helpful Forms. Customer service center Reach us by phone. In Hawaii In U. Reach us by our contact form. Send us a message via our contact form and our customer service team will contact you shortly. .

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Reach us with live chat. Recognize someone Employee recognition Do you know an outstanding Bank of Hawaii employee? Send us a message Your Thoughts Count We want to know your opinions and suggestions. User ID. Forgot User ID or Password? Don't have an yet? Investors Shareholders. Need help? Call BOH. Your privacy We use cookies to improve your experience on our site, show you personalized content, and analyze our traffic. You're about to exit BOH. Back to Top. In Guam and Saipan In Palau

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